1. Digital Products Are Non-Returnable:
Due to the nature of digital goods, all sales are considered final once the product has been downloaded or accessed.
2. Refund Eligibility:
We offer refunds in the following cases only:
- You purchased the wrong product by mistake and have not accessed or downloaded it.
- The digital product is proven to be defective or not as described in the listing.
- You have experienced technical issues that prevent you from accessing the product, and our support team cannot resolve them within 7 business days.
3. How to Request a Refund:
To request a refund, please contact our support team within 14 days of purchase. Include your order number, a description of the issue, and any relevant screenshots.
4. Processing Time:
Eligible refunds will be processed within 5-7 business days after approval. Refunds are issued to the original payment method.
5. Exchanges:
We do not offer exchanges on digital products, but if you need assistance choosing the right product, our support team is here to help before your purchase.